PRIVACY POLICY

The term ‘INSIGNIA HAIR AND DAY SPA’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 14/69 York Road, Penrith, 2750. Our company ABN: 16 527 026 429 The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Website Disclaimer

• The information contained in this website is for general information purposes only. The information is provided by INSIGNIA HAIR AND DAY SPA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
• In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
• Through this website you are able to link to other websites which are not under the control of INSIGNIA HAIR AND DAY SPA. We have no control over the nature, content or availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
• Every effort is made to keep the website up and running smoothly. However, INSIGNIA HAIR AND DAY SPA takes no responsibility forand will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

This privacy policy sets out how INSIGNIA HAIR AND DAY SPA (IHADS) uses and protects any information that you give us when you use this website and in-store.

INSIGNIA HAIR AND DAY SPA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

INSIGNIA HAIR AND DAY SPA may change this policy from time to time by updating this page, please re-visit this page for updated information.

This policy was updated November 2023.

What information we may collect:

We may collect the following information:

• name and job title;
• date of birth;
• contact information including email address;
• demographic information such as postcode, preferences, interests; and
• other information relevant to feedback, surveys or offers.

We will never ask for sensitive information such as your Medicare, Social Security or drivers license number.

What we do with the information we gather

We require this information to understand your needs and provide a better service, and in particular for the following reasons:

• Internal record keeping for your preferences or treatment types;
• We may use the information to improve our products and services;
• To send promotional emails about new products, special offers or other information;
• For market research purposes. We may contact you by email, phone or mail; and
• We may use the information to customise the website according to your interests.

How Does INSIGNIA HAIR AND DAY SPA Use Remarketing for Online Advertising?

In our online advertising, INSIGNIA HAIR AND DAY SPA may use Google Analytics, Google AdWords Conversion tracker, other Google services, and other third party sites which place cookies on a browser across the INSIGNIA HAIR AND DAY SPA website(s). This cookie placement helps us increase the website’s general effectiveness for visitors. Cookies are set and read by Google, and other third party sites. You can opt out of Google tracking at any time by visiting the Google Ad Settings page.

INSIGNIA HAIR AND DAY SPA may also use AdWords, Facebook or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook or other third party sites place a cookie on a browser. Google, Facebook or third party sites reads cookies and may present a INSIGNIA HAIR AND DAY SPA ad on a 3rd party site. You may opt out of Google’s remarketing here. If you are concerned about 3rd party cookies presenting ads by Google and other ad networks, you may visit a broader opt out page at the Network Advertising Initiative. You may opt out of Facebook remarketing by visiting the Facebook Settings page.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may choose to restrict the collection or use of your personal information in the following ways:

• Opt out of invitations to marketing and promotional purposes; and
• if you have previously agreed to us using your personal information for direct marketing purposes, you may revoke this by emailing us.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us 14/69 York Road, Penrith, 2750

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.

Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern INSIGNIA HAIR AND DAY SPA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.